Yechale Mehiret Geremew, Carina Kleynhans

Tourism is a lively and complex field shaped by numerous push and pull factors determining how and why tourists visit attractions. Understanding this dynamic relationship is necessary for stakeholders seeking to attract and retain tourists in a competitive landscape, offering profound insights into the evolving nature of modern tourism. Thus, this qualitative case study investigates the attributes that enhance or diminish tourist magnetism, examining the contrast between pull factors such as distinctive cultural experiences, natural landscapes, and iconic landmarks and push factors like economic conditions, social influences, and personal motivations across four countries on different continents: South Africa, Hong Kong, Australia, and England. The analysis examines whether the captivating nature of attractions or the fulfillment of personal desires significantly influences travel choices. Each destination features distinct attractions ranging from stunning natural landscapes to luxurious built environments that appeal to diverse tourist motivations. The study reveals that while attractions significantly satisfy tourists’ needs, their effectiveness varies per the unique motivations and preferences of various tourist groups. Although most leisure tourists are drawn to destinations due to the presence of attractions, business tourists often seek the fulfillment of specific personal needs. Therefore, the evolving landscape of tourism demands a shift from traditional push-pull motivation theory to a more inclusive marketing approach that addresses diverse motivations for experience, well-being, and authenticity. Then, the study proposed a new Travel Need-Career-Attraction Nexus framework, highlighting the necessity of understanding and adapting to changing tourist motivations, emphasising that attractions serve as means to broader experiences rather than ends.